How Springs Garage Door Services handles website and contact information

What information may be submitted

When a visitor calls, emails, or uses the contact form, Springs Garage Door Services may receive information such as name, phone number, email address, service location, service type, urgency, and details about the garage door issue.

Why the business collects it

Customer information is used to respond to service requests, confirm service areas, communicate about scheduling, prepare estimates, and follow up on repair, replacement, installation, opener, maintenance, or spring service inquiries.

Website forms are for service communication

The quote form on this site posts to a Cloudflare Worker, which emails the details straight to the business through Resend. Nothing you type into it is stored in a database on this site. Form details should not include sensitive payment information or unrelated private information.

The companies that receive your data

Springs Garage Door Services does not sell personal information. It is shared only with the service providers that actually run this website and deliver your request, and only for that purpose. Those providers are:

• Vercel Inc. hosts this website and keeps standard server request logs, which include your IP address and browser user agent.
• Cloudflare, Inc. receives the quote form when you submit it. The form posts to springs-garage-form.oren-siyonov.workers.dev, a Cloudflare Worker, which passes the details on.
• Resend, Inc. delivers that submission to the business as an email, so it processes the name, phone number, email address, location, and message you typed.
• Google LLC receives website usage data through Google Analytics 4 (measurement ID G-BDBY7TZH4T, loaded from googletagmanager.com), and serves this site's typefaces from fonts.googleapis.com and fonts.gstatic.com, which means Google sees the IP address of every visitor.
• Matomo is a second analytics tool running alongside Google Analytics. Its tracker and its stored page-view data live at matomo.alphalockandsafe.com — a server run by the web team that maintains this site, not by Springs Garage Door Services and not by Matomo's own cloud. Behavioural data from this site is therefore stored on a domain belonging to a different business.

Neither analytics tool may store a cookie on your device until you choose Accept in the consent banner: Google Analytics runs with analytics_storage and ad_storage denied by default, and Matomo runs with requireCookieConsent. A cookieless page view can still be counted before you answer the banner. Choosing Decline leaves both tools without a cookie.

Beyond these providers, information may also be disclosed where the law requires it.

Maps, social profiles, and third-party tools

The website may link to Google Maps, review platforms, or social media pages. Those third-party services have their own privacy practices, and Springs Garage Door Services is not responsible for how those platforms collect or use data.

Information is kept only as needed

Submitted information may be retained for customer service, scheduling, follow-up, and recordkeeping purposes for as long as reasonably necessary to operate the business or meet legal obligations.

How to ask questions or request updates

If you want to correct contact details, ask how your information is being used, or request that a service inquiry be removed from active follow-up records, contact Springs Garage Door Services directly using the business phone number or email address listed on the site.

This page may be updated

This Privacy Policy may be updated as website tools, analytics, lead handling, or service workflows change. The current version on the site is the version that applies.